Around the nation (USA) on an almost daily basis, home care business owners ask our coaches how to find good caregivers. Is there a secret? What sources are best for attracting good caregivers?
Curiously, many owners don’t spend much time learning about how to employ good caregivers early on. Knowing who you’re looking for makes your caregiver staff recruiting easier. If seeking just warm bodies to show up at client homes, there’s no problem finding them!
I recommend looking for a specific individual who meets high standards. It requires weeding through many applications and conducting countless interviews to find the needles in a haystack. This approach requires seemingly tireless effort, but the work will pay off. Of course there are exceptions to ever rule so keep an open mind, meet the applicant and get a sense of their skills and overall qualifications.
What traits will help you find good caregivers?
Traits of Quality Caregivers
- Recommend no less than 1 year, ideally 2 years experience.
- Use caution when that experience is limited to a loved one. Caring for loved ones is VERY different from caring for clients.
- Seek providers with clean backgrounds.
- From a client’s vulnerability and company liability standpoint, proceed carefully if dealing with an applicant with a felony record.
- Driving records matter! Seek applicants with valid driver license and good driving record (insurance has limits).
- Legally able to work in the USA.
- Seek guidance from your insurance and bonding company whether staff with past convictions would be covered.
- Seniors themselves are often naturally terrific care providers.
- Older folks seem to “get it” more than youthful applicants.
- Younger caregivers are more apt to leave a client hanging stating they can’t make it to work 10 minutes late.
- Do NOT discriminate based an applicant’s age while managing client requests for specific care requests.
- Most are women and usually requested by clients.
- Male caregivers are also requested (usually by men) but in fewer numbers.
- Do NOT discriminate based an applicant’s gender while managing client requests for specific care request.
- Kind, patient, understanding, ethical, compassionate, compassionate, honest, trustworthy.
- Passion to work and serve others.
- Good communication skills in English and whichever language your clientele speaks.
- Cleaning, laundry, cooking, general household management activities.
- Good driver
Given these qualities, an ideal caregiver profile emerges which can help agencies find good caregivers. While not an exhaustive, end-all list, the following profile is a solid foundation from which agencies can be successful in hiring quality care staff:
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